We are looking for a Front office manager to manage our reception area.
You will act as the ‘face’ of our company and ensure visitors receive a heartwarming welcome.
You will also coordinate all front desk activities, including calls, reservations and guests services.
As a Front office manager, you should combine a pleasant personality with a dynamic professional attitude to supervise and lead our team.
Our ideal candidate can deal efficiently with complaints and has a solid customer service approach.
Ultimately, you should be able to ensure our front desk provides professional and friendly service to our customers.
Ensure front desk is tidy and has all necessary stationery and material
Train, supervise and support office staff, including receptionists, security guards and call center agents
Keep updated records of office expenses and costs
Ensure company’s policies and security requirements are met
Excellent communication and people skills
Thorough knowledge of customer service, office management and basic bookkeeping procedures
Hands on experience with office machines
Good organizational and multitasking abilities
Proficiency in English (oral and written)