We are looking for a Head of Operations to oversee daily activities across functions such as finance, IT and regulatory compliance.
Head of Operations responsibilities include designing policies, overseeing customer service and implementing technology solutions.
You should be a responsible leader with an analytical and strategic mind and have a broad knowledge of the business. If you’re also committed to productivity and compliance, we’d like to meet you.
Ultimately, you’ll ensure our operations run smoothly and that people are productive.
Manage contracts and relations with customers, vendors, partners and other stakeholders
Design policies that align with overall strategy
Oversee the implementation of technology solutions throughout the organization
Oversee expenses and budgeting to help the organization optimize costs and benefits
Coordinate customer service operations and find ways to ensure customer retention
Knowledge of data analytics and reporting
Excellent organizational and leadership ability
Proven experience as Head of Operations, Operations Director or similar leadership role